Once your order ships, you will receive a confirmation email with corresponding tracking information.

The tracking number and progress can be found on the carrier’s website.

Though most orders are fulfilled within 48 hours, please allow 7-10 business days for orders to be processed and shipped

Processing times may increase during holidays and other peak times

To protect our customers, we are unable to change the shipping address provided at checkout.

Once an order has been shipped, an email will be sent to the email address provided on the order with your shipment’s tracking information. Customers are responsible for monitoring the delivery of their shipment once an order has left our warehouse.

Shipping rates are non-refundable.

We do not ship to PO boxes.

We are unable to combine separate orders into a single shipment.

For orders below $150, a $10 standard shipping cost will be added at checkout. For orders above $150, standard shipping is free.

For deliveries to Alaska, Hawaii and Puerto Rico, shipping is $40.

International returns are accepted with a 15% restocking fee and a $15 processing fee; shipping charges are non-refundable. Though most orders are fulfilled within 48 hours, please allow 7-10 business days for orders to be processed and shipped.

Processing times may increase during holidays and other peak times.

To protect our customers, we are unable to change the shipping address provided at checkout.

Once an order has been shipped, an email will be sent to the email address provided on the order with your shipment’s tracking information. Customers are responsible for monitoring the delivery of their shipment once an order has left our warehouse.

Shipping Rates are non-refundable.

We do not ship to PO boxes.

We are unable to combine separate orders into a single shipment.

All international orders may be subject to sales tax, import duties, and customs charges at the receiver’s expense. This rate is determined by the receiving country’s local customs authority. For further information on this subject, please consult your local customs office.

RC Outdoor Supply® is not responsible and will not reimburse any duties or taxes resulting from your refusal of delivery or failure to pay additional duties upon arrival.

For orders below $300, a $40 shipping cost will be added at checkout. For orders above $300, shipping is free.

If your package cannot be delivered to the given shipping address due to incorrect or incomplete shipping address and/or phone number, the package will be returned to us at your expense.

If you are absent upon all delivery attempts, your package will be returned to us at your expense.

For international customers, if you refuse receipt of your package, the package will be returned to us at your expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the amount to be refunded.

If you receive your package, and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. If the actual item is damaged, please submit a claim via the courier used to ship your order. Please also contact us at shop@rcoutdoorsupply.com.

RC Outdoor Supply® is not responsible for any stolen/lost packages. If your package has been lost or stolen, please submit a claim via the courier used to ship your order. Please also contact us at shop@rcoutdoorsupply.com.

For any further questions please contact us at shop@rcoutdoorsupply.com